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Effective Date: 01/01/2026
 

Welcome to MedXpress. Your privacy, security, and trust are extremely important to us. This page explains how we collect, use, disclose, and protect your information, along with the terms governing your use of our website and services. If you do not want to accept all of the terms, conditions, and notices of these Terms, you must immediately discontinue your use and access of the Website.

Privacy Policy

1. Information We Collect

a. Personal Information

We may collect information you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Date of birth (if required)

  • Prescription details

  • Insurance information

  • Payment details (processed securely via third parties)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Session duration

  • Cookies & tracking data

2. How We Use Your Information

We use your information to:

  • Process orders & prescriptions

  • Provide pharmacy-related services

  • Communicate with you

  • Improve website performance

  • Personalize your experience

  • Prevent fraud & security risks

  • Comply with legal/regulatory obligations

3. Information Sharing

We may share information with:

  • Licensed healthcare providers

  • Insurance companies

  • Payment processors

  • Delivery/logistics partners

  • Regulatory or legal authorities (as required by law)

We do not sell your personal data.

4. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no internet transmission is completely secure.

5. Your Rights

Depending on applicable law, you may request:

  • Access to your data

  • Corrections/updates

  • Deletion (where permitted)

  • Opt-out of marketing communications

Contact: [Insert Contact Email]

6. Children’s Privacy

Our services are not intended for individuals under 13 years of age.

7. Policy Updates

We may update this policy periodically. Changes will be reflected on this page.

HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW YOUR MEDICAL INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.

1. Our Legal Duty

MedXpress protects your Protected Health Information (PHI) as required by the Health Insurance Portability and Accountability Act (HIPAA).

We are required to:

  • Maintain PHI privacy

  • Provide this Notice

  • Follow current privacy practices

2. How We May Use/Disclose PHI

✅ Treatment

Sharing PHI with healthcare providers for prescription fulfillment or care coordination.

✅ Payment

Billing insurers, verifying coverage, collecting payments.

✅ Healthcare Operations

Quality improvement, audits, compliance, staff training.

3. Other Permitted Disclosures

We may disclose PHI:

  • When required by law

  • For public health activities

  • For law enforcement/legal processes

  • To prevent serious threats

4. Uses Requiring Authorization

We obtain written permission for:

  • Marketing uses (when required)

  • Sale of PHI

  • Certain disclosures not covered above

Authorization may be revoked in writing.

5. Your HIPAA Rights

You may request:

  • Access to PHI

  • Amendments/corrections

  • Accounting of disclosures

  • Restrictions on use

  • Confidential communications

6. Complaints

If you believe your privacy rights were violated:

Privacy Officer – Manager
Email: info@medxpressrx.com
Phone: +1 480-590-2040

Or contact U.S. Department of Health & Human Services (HHS).

Terms of Use

By using this website, you agree to the following terms.

1. Permitted Use

You agree to use the site lawfully and not:

  • Violate laws/regulations

  • Attempt unauthorized access

  • Disrupt website functionality

2. Medical Disclaimer

Information on this website is for informational purposes only and does not replace professional medical advice.

Always consult your physician or licensed healthcare provider.

3. Prescription Services

Prescription medications require:

  • Valid prescription

  • Compliance with regulations

  • Proper identity verification

4. Intellectual Property

All website content belongs to MedXpressRx and may not be copied without permission.

5. Limitation of Liability

MedXpress is not liable for:

  • Indirect or consequential damages

  • Website interruptions

  • Third-party service issues

6. Third-Party Links

We are not responsible for third-party websites linked from our site.

7. Governing Law

Governed by laws of: Arizona

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